Performance Management Supervisor - Operational Excellence, SPX Express
Shopee Indonesia · Jakarta, Indonesia
Sekilas tentang pekerjaan ini
Shopee Indonesia membuka posisi Performance Management Supervisor - Operational Excellence di SPX Express, Jakarta, dengan penempatan di Jakarta Selatan. Posisi ini berfokus pada pengelolaan metrik dan pelaporan kinerja operasional serta perhitungan insentif.
Tugas utama
- Mengembangkan dan memelihara KPI serta metrik kinerja operasional
- Menganalisis dan melaporkan kinerja untuk meningkatkan hasil operasional
- Menghitung insentif operasional berdasarkan hasil kinerja
- Mengelola laporan dari tim lapangan dan nonlapangan
- Menyusun laporan kinerja operasional setiap jam
Kualifikasi utama
- Minimal S1, diutamakan Computer Science/Information Systems atau bidang terkait
- Minimal 4 tahun pengalaman menggunakan bahasa query, seperti SQL
- Menguasai dasar SQL serta alat analisis data, spreadsheet, dan perangkat lunak presentasi
- Berpengalaman dalam manajemen kinerja atau analisis data di lingkungan gudang e-commerce
- Bersedia ditempatkan di Jakarta Selatan
Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs Shopee Indonesia.
Deskripsi pekerjaan
- Develop & Maintain Operations Key Performance Indicator & other Performance Metrics
- Improve Operations Performance by providing relevant performance analysis & report
- Responsible for operations incentive calculation based on performance result
- Responsible for all report from operations field & non field team
- Responsible for hourly operations performance report
Requirements
- Minimum Bachelor Degree, preferably from Computer Science/Information Systems (or equivalent work experience) or any related field
- Minimum 4 years experience working with one or more language for querying (SQL)
- Familiar with basic SQL, proficiency in using data analysis tools, spreadsheets, and presentation software
- Previous experience in performance management, data analysis, or related roles within an e-commerce warehouse environment
- Excellent communication and interpersonal skills to effectively collaborate with stakeholders at various levels, including excellent presentation skills
- Strong analytical skills with the ability to collect, analyze, interpret performance data, passionate to learn new things and challenge the status quo to seek for improvement areas
- Comfortable working with large data sets and numbers and ability to manage multiple priorities and work independently in a fast-paced environment
- Willing to be placed in South Jakarta
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