Key Account Manager
JD.com · Others (Indonesia)
Sekilas tentang pekerjaan ini
Key Account Manager di JINGDONG Industrials, bagian dari JD.com, bertanggung jawab mengembangkan hubungan dengan pelanggan besar dan mengelola solusi serta proyek rantai pasok. Posisi ini berlokasi di Indonesia; tingkat pengalaman tidak disebutkan.
Tugas utama
- Mengidentifikasi kebutuhan pelanggan besar dan menjaga hubungan strategis.
- Merancang solusi rantai pasok serta memimpin tender dan negosiasi bisnis.
- Memantau pelaksanaan proyek, profitabilitas, dan progres pembayaran.
- Menganalisis tren pasar, pesaing, dan masukan pelanggan.
- Mengkoordinasikan tim proyek serta meningkatkan kinerja dan kompetensi tim.
Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs JD.com.
Deskripsi pekerjaan
Who We Are
JINGDONG Industrials (JD Industrials), part of JD.com, is transforming the industrial supply chain through trusted sourcing, specialised industrial goods, and digital supply-chain tools. We help global enterprises and SMEs reduce costs, improve efficiency, and operate with greater reliability. From MRO services to spare parts and fulfilment, JD Industrials delivers scalable end-to-end solutions that meet the evolving needs of modern industries.
Our Global Reach
Positioned as a “Trustworthy One-Step Global Supplier for Long-Tail Goods,” JINGDONG Industrials is expanding rapidly across Southeast Asia, Europe, the Middle East, and South America. Our international operations are growing in markets such as Brazil, Thailand, Indonesia, Malaysia, Vietnam, Hungary, Turkey, and Saudi Arabia, providing smarter, faster, and more reliable procurement solutions for enterprises worldwide.
Learn more about who we are and what we do: https://www.jingdongindustrials.com/
What We Offer
Joining JD Industrials means helping transform the global industrial supply chain through smart procurement and technology-driven services. You’ll take on meaningful challenges, collaborate with innovative teams, and make real impact for businesses worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to grow your skills and broaden your global perspective.
About The Team
You’ll be joining the JINGDONG Industrials team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.
Customer Development and Relationship Management
Responsible for identifying large customer needs, building and maintaining high-level relationships, and developing comprehensive customer management plans to drive cooperation and ensure customer satisfaction and business continuity.
Solution Design
Leverage internal and external resources to analyze industry trends and customer pain points, and customize supply chain solutions (e.g., cost estimation, pricing strategies). Lead the bidding and business negotiation processes to ensure efficient project implementation.
Project Operations Management
Monitor project execution quality, profit and loss, and payment progress. Coordinate cross-departmental resources to resolve exceptions, optimize processes and cost structures, achieve business objectives, and improve profitability.
Market Insight and Strategy
Gather industry trends, competitor information, and customer feedback to produce market analysis reports. Drive product iteration and model innovation to enhance the company's industry competitiveness.
Team Collaboration and Empowerment
Coordinate project team assignments, improve team performance through training, incentives, and process optimization, cultivate a professional talent pipeline, and ensure the organization's sustainable development.
At JINGDONG Industrials, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.
Ready to apply?
Take the next step in your career, apply now and explore the opportunities we have to offer.