[Full-time] Academic Operations - Medan Area
Ruangguru · Medan - S. Parman
Sekilas tentang pekerjaan ini
Ruangguru mencari kandidat untuk posisi Academic Operations yang mengawasi mutu akademik dan operasional program K12. Posisi ini berlokasi di Medan - S. Parman dan ditujukan bagi kandidat dengan pengalaman 2–3 tahun di koordinasi akademik, operasional pendidikan, atau peran serupa di sektor K12.
Tugas utama
- Menjaga kualitas akademik dan standar pembelajaran di seluruh cabang wilayah.
- Mengawasi pelaksanaan operasional program K12.
- Memantau kinerja tim cabang dan memberi arahan serta umpan balik.
- Memastikan ketersediaan guru untuk kelas terjadwal.
- Menghubungkan tim akademik kantor pusat dengan tim regional.
Kualifikasi utama
- S1 Pendidikan, Matematika, Fisika, Kimia, atau bidang terkait.
- Pengalaman 2–3 tahun di koordinasi akademik atau operasional pendidikan K12.
- Memahami pengelolaan program akademik K12 dan penjaminan kualitas pembelajaran.
- Mampu mengoordinasikan tim lintas fungsi dan mengelola pemangku kepentingan.
- Bersedia bepergian di wilayah yang ditugaskan bila diperlukan.
Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs Ruangguru.
Deskripsi pekerjaan
Job description
Job Descriptions
- Ensure consistent academic quality and learning standards across all branches in the territory
- Oversee and support the operational implementation of K12 programs
- Monitor and manage the performance of branch teams, including Student Advisors, MT Coaches, and Admin staff
- Ensure teacher fulfilment to support scheduled classes and maintain continuity of learning
- Act as a key liaison between the Headquarter’s academic team and the regional team to ensure alignment in program implementation
- Provide guidance, coaching, and performance feedback to improve team effectiveness
- Monitor branch performance and provide recommendations to improve academic quality and operational efficiency
Job Requirements
- Bachelor’s degree in Education, Mathematics, Physics, Chemistry or a related field
- Minimum 2–3 years of experience in academic coordination, education operations, or a similar role within the K12 education sector
- Experience in managing academic programs and operational processes across multiple classes or branches is preferred
- Strong understanding of K12 academic program management and learning quality assurance
- Ability to coordinate and supervise cross-functional teams, including Student Advisors, MT Coaches, and Admin staff
- Strong communication and stakeholder management skills, with the ability to bridge central academic teams and regional operations
- Good analytical and problem-solving skills to identify operational or academic issues and propose effective solutions
- Strong organizational and time management skills, with the ability to manage multiple priorities
- Experience working in education institutions, tutoring centers, or edtech environments
- Experience in team coaching, performance monitoring, or operational improvement initiatives
- Willingness to travel within the assigned territory when required
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