Freight and Business Analyst (UK Shift - Remote / Bali Hub)
IBMC · Indonesia
Sekilas tentang pekerjaan ini
IBMC mencari Freight and Business Analyst untuk mendukung grup UK di bidang 3PL dan pemenuhan e-commerce, dengan fokus pada pengadaan tarif freight serta analisis bisnis. Posisi berbasis di Indonesia (remote/Bali Hub) dengan jadwal Senin–Jumat mengikuti jam kerja UK; terbuka bagi profesional freight berpengalaman atau Business Operations Analyst yang bersedia mempelajari pekerjaan komersial freight.
Tugas utama
- Menegosiasikan tarif carrier dan forwarder serta mengelola rate card.
- Menangani dokumen pengiriman dan pemeriksaan sebelum dispatch.
- Menyusun SOP dan mengelola workspace operasional di Notion.
- Membuat dashboard, analisis biaya, dan laporan eksekutif.
- Melaporkan aktivitas operasional dan menangani pengecualian pengiriman.
Kualifikasi utama
- Pengalaman minimal 2 tahun di freight forwarding, logistik internasional, atau shipping; atau latar Business Operations Analyst.
- Memahami dokumen pengiriman internasional, termasuk Bills of Lading dan CMRs.
- Mampu menganalisis data, membandingkan tarif, dan memodelkan biaya.
- Berpengalaman menulis SOP, runbook, atau mengelola workspace seperti Notion.
- Bahasa Inggris minimal C1 dan tersedia bekerja penuh selama jam kerja UK.
Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs IBMC.
Deskripsi pekerjaan
IBMC is assisting a fast-growing UK third-party logistics (3PL) and e-commerce fulfillment group operating across five core divisions: Warehouse & Fulfillment, Final Mile, Courier, Freight, and Customer Service. Our client is systemizing its operations to support rapid international scaling. Managed through IBMC, this dual-mandate role serves as a foundational operational seat with a direct mandate to build, document, and scale the freight rate procurement desk while delivering key business analysis for executive leadership.
We are seeking an analytical, detail-oriented, and proactive Freight and Business Analyst to hold a dual-mandate role (indicative split: 60% Freight Commercial & Operations, 40% Business Analysis). You will turn consolidated group freight volumes into a commercial asset—tendering lanes, benchmarking carrier/forwarder rates (focusing on final mile carriers), and building standardized rate cards.
Simultaneously, you will learn the end-to-end freight operation from senior UK leads, translating undocumented workflows into signed-off Standard Operating Procedures (SOPs), capturing unbilled billable activity, maintaining the Notion operating workspace, and preparing recurring executive reporting.
Working Schedule & LocationWorking Hours: 100% aligned with UK Business Hours (Minimum core overlap: 09:00 to 17:00 UK Time, Monday to Friday / Evening-Night WIB).
Key Responsibilities
- Carrier Rates & Freight Procurement (60%): Benchmark, chase, and negotiate improved rates with carriers and forwarders using consolidated volumes; build and maintain centralized rate cards/benchmark databases; turnaround client rate requests within 1 working day.
- Freight Operations & Documentation: Handle core operational workflows (shipment document packs: commercial invoices, packing lists, Bills of Lading, CMRs, customs data); execute pre-despatch controls and checklists on every shipment.
- SOP Production & Department Building: Document every freight process learned into drafted SOPs (minimum 2 signed-off SOPs/month) to eliminate single-person dependency and establish the department's operating backbone in Notion.
- Business Analysis & Executive Reporting (40%): Build and run recurring management dashboards across divisions; conduct process/cost analysis; identify leakage in billable activity with weekly recovery reports; execute special projects directly for the Chief Executive.
- Daily Discipline & Exception Management: Deliver daily written operational reports before 09:30 UK time; flag shipment exceptions to the accountable UK owner on the same working day (100% compliance).
Requirements
- Primary Profile: Minimum 2+ years of experience in freight forwarding, international logistics, or shipping operations, including pricing, rate procurement, or carrier management.
- Alternative Profile: Strong Business Operations Analyst (e-commerce ops, business analysis, or agency background) willing to learn freight commercial work, starting with business analysis, rate desk administration, and SOP mapping.
- Shipping Documentation Knowledge: Practical familiarity with international shipping documents (Bills of Lading, CMRs, commercial invoices, packing lists, customs entries).
- Analytical & Spreadsheet Mastery: Strong capabilities in data analysis, rate benchmarking, cost modeling, and converting raw data into executive recommendations.
- Process Documentation Skills: Demonstrated ability or experience in writing SOPs, building runbooks, or maintaining project workspaces (e.g., Notion).
- Language & Communication: C1 Level or above in English (written and spoken) to negotiate with carriers via email/phone and participate in daily video calls with UK leadership.
- Shift Commitment: Full-shift availability across UK business hours.
Benefits
- Competitive salary package reflecting analytical and operational scope.
- Direct working exposure to UK executive leadership and global logistics networks.
- Ground-floor engagement seat with clear build-and-scale career progression.
- Fully supported IBMC facility working environment in Indonesia.