Fraud Detection - SPX Express
Shopee Indonesia · Jakarta, Indonesia
Sekilas tentang pekerjaan ini
Shopee Indonesia mencari kandidat berpengalaman untuk posisi Fraud Detection - SPX Express, yang bertugas mengidentifikasi pola penipuan dan merancang mitigasi pada operasional SPX Express. Posisi ini ditujukan bagi kandidat dengan pengalaman 2–5 tahun dan berlokasi di Jakarta, Indonesia.
Tugas utama
- Menganalisis sinyal dan pola penipuan pada sistem SPX Express.
- Memantau indikator penipuan dan mengantisipasi risiko sistem.
- Menguji modus penipuan serta menyusun laporan dan analisis akar masalah.
- Merancang kontrol operasional pencegahan dan strategi mitigasi jangka panjang.
- Berkolaborasi dengan tim lintas fungsi dan mitra regional dalam pengujian fraud.
Kualifikasi utama
- Minimal S1 bidang Operations, Management, Criminology, atau pengalaman praktis setara.
- Pengalaman profesional 2–5 tahun di logistik ekspres, pencegahan fraud, atau risk operations.
- Menguasai analisis data, analisis akar masalah, dan pengujian ancaman serta kerentanan.
- Mampu mengenali pola fraud dan menyusun kontrol operasional pencegahan.
- Bersedia bepergian ke berbagai wilayah Indonesia dan berdomisili di Indonesia.
Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs Shopee Indonesia.
Deskripsi pekerjaan
- Identify and analyze fraud signals from SPX Express (SPX) operator tools, including Fleet Management Systems (FMS) and driver applications.
- Maintain and continuously improve fraud leading indicators to monitor suspicious system behaviors and preempt risks.
- Collaborate closely with Product, Data, and Operations teams to validate system loopholes and design robust mitigation workflows.
- Formulate and recommend preventive operational controls tailored to each identified Modus Operandi (MO).
- Support regional partners in implementing and executing regional fraud testing programs within existing operational flows.
- Validate, stress-test, and report on emerging fraud Modus Operandi (MO) and escalated risk reports from cross-functional stakeholders.
- Conduct rigorous Root-Cause Analysis (RCA) on emerging fraud patterns to establish long-term mitigation strategies.
- Prepare and present detailed stress-test reports on new Modus Operandi (MO) to the investigator and fraud project teams.
- Coordinate closely with cross-value chain operations to simulate and map out potential new fraud scenarios.
Requirements
- Hold a minimum Bachelor's degree in Operations, Management, Criminology, or equivalent practical experience.
- Possess 2 to 5 years of solid professional experience in express logistics supply chains, fraud prevention, or risk operations.
- Demonstrated expertise in data analysis, root-cause analysis, and threat/vulnerability stress-testing.
- Strong capability in identifying fraud patterns and developing preventive operational controls.
- Strong critical thinking, logical reasoning, and objective skepticism to solve complex fraud loopholes.
- Exceptional problem-solving capabilities with a high level of professional integrity and ethics.
- Outstanding attention to detail and a results-driven mindset.
- Excellent collaboration skills to work effectively with diverse cross-functional stakeholders.
- Willingness to travel across Indonesia based on operational requirements.
- Based in Indonesia.
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