Data Analyst - Operations
Cermati · Jakarta, Jakarta, id
Sekilas tentang pekerjaan ini
Di Cermati, Data Analyst - Operations menganalisis dan meningkatkan proses operasional serta mendukung pemantauan inisiatif perbaikan. Posisi di Jakarta ini ditujukan bagi kandidat dengan pengalaman minimal 2 tahun di Operation Excellence atau Business Operations Improvements, terutama di industri keuangan.
Tugas utama
- Menganalisis proses bisnis dan memastikan dokumentasi tersedia.
- Mengembangkan proses operasional, target, insentif, pelaporan, metrik, dan SLA.
- Bekerja dengan manajer operasional dan pemangku kepentingan untuk memantau inisiatif perbaikan.
- Memberi arahan kepada anggota tim junior dan memeriksa hasil kerja mereka.
- Memastikan proses rutin selesai tepat waktu dan akurat.
Kualifikasi utama
- Minimal 2 tahun pengalaman di Operation Excellence atau Business Operations Improvements.
- Memiliki perhatian terhadap detail, pola pikir kritis, dan inisiatif.
- Memiliki kemampuan analitis serta mampu mengidentifikasi akar masalah dan solusi.
- Mampu mengerjakan beberapa tugas di lingkungan kerja yang cepat.
- Memiliki kemampuan komunikasi lisan dan tulisan yang kuat.
Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs Cermati.
Deskripsi pekerjaan
Analyze ongoing and upcoming business process to ensure proper documentation are available Identify, develop, evaluate organization’s core operational processes (target setting, incentive calculation, reporting, setting metrics & SLA) Work closely with operations manager or stakeholders to drive and monitor new improvement initiatives Provide direction and guidance to junior team members Ensure routine business processes are completed on time and accurate (serves as backup PIC in case needed) Ensure deliverables from junior team members are up to standard and free of error
At least 2 years working experience in Operation Excellence or Business Operations Improvements, especially in the financial industry Attention to details, critical mindset and self driven to get things done Strong analytical skills, ability to identify root causes and creativity to solve problems Ability to multitask and deliver initiatives in a fast-paced environment Strong verbal and written communication skill Nice to have: ○ Working experience in managing large scale operation projects in fintech / same industry ○ Working experience as a business consultant ○ Experience in managing small team ○ Industrial engineering degree ○ Experience in using SQL / similar language