Cybersecurity Engineer
TechConnect.id · Jakarta, Indonesia
Sekilas tentang pekerjaan ini
TechConnect.id mencari Cybersecurity Engineer untuk mengelola, mengintegrasikan, dan mendukung platform CyberArk PAM. Posisi di Jakarta ini ditujukan bagi kandidat berpengalaman sebagai CyberArk Engineer tingkat L1/L2/L3.
Tugas utama
- Menginstal, mengonfigurasi, dan mengelola komponen CyberArk PAM.
- Mengintegrasikan CyberArk dengan Active Directory/LDAP, SSO, dan platform jaringan.
- Menangani tiket dukungan teknis L2 dan menyelesaikan masalah platform.
- Memantau kesehatan CyberArk serta mengelola tiket dan insiden melalui ITSM.
- Menyusun dokumentasi teknis dan memberikan pelatihan kepada pengguna.
Kualifikasi utama
- Berpengalaman langsung sebagai CyberArk Engineer tingkat L1/L2/L3.
- Menguasai CyberArk PAM, Active Directory/LDAP, SSO, Windows, dan Linux.
- Berpengalaman mengelola Active Directory dan tiket melalui ITSM.
- Memiliki kemampuan pemecahan masalah dan komunikasi teknis dengan klien.
- Mampu bekerja mandiri maupun lintas fungsi serta menjaga kerahasiaan informasi.
Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs TechConnect.id.
Deskripsi pekerjaan
- [CyberArk PAM — Core] Install, configure, and administer CyberArk components including Vault, PVWA, CPM, PSM, PSMP, and Privilege Cloud; manage Safes, Policies, and onboarding of privileged accounts (Windows, Linux, databases, and service accounts).
- [CyberArk PAM — Integration] Integrate CyberArk with Active Directory/LDAP, SSO, and network platforms (Cisco, Palo Alto, Fortinet); manage credential rotation, session recording, and development of CPM/PSM WebApp plugins.
- [CyberArk PAM — Support] Handle L2 technical support tickets from clients related to infrastructure issues, third-party integrations, and CyberArk platform performance; coordinate with vendors and R&D teams to resolve complex issues.
- [SIEM — Onboarding] Support onboarding of CyberArk logs (Vault audit logs, PSM session logs) into SIEM platforms such as Google SecOps (Chronicle) and/or Elastic Security; internal training will be provided for candidates who are not yet familiar with these platforms.
- [Operations & Monitoring] Ensure the health and availability of the CyberArk platform operate optimally; use ITSM tools (ServiceNOW/JIRA) for ticket management, configuration changes, and incident documentation.
- [Documentation & Knowledge Transfer] Prepare runbooks, SOPs, and technical documentation for CyberArk implementations; provide training and knowledge transfer to users and the client’s internal IT teams.
- [Cybersecurity Engineering] Perform other cybersecurity engineering activities as needed.
Requirements
- CyberArk PAM (Vault, PVWA, CPM, PSM, PSMP, Privilege Cloud), Active Directory / LDAP, SSO, Windows & Linux Server Administration, Networking (TCP/IP, VLAN, Firewall — Cisco / Palo Alto / Fortinet), ITSM (ServiceNOW/JIRA).
- Google SecOps (Chronicle), Elastic Security / Elastic Stack, basic scripting (Python/Bash/PowerShell), cloud platforms (GCP/AWS/Azure); candidates will receive on-the-job training in these areas.
- Proactive in troubleshooting and problem-solving, strong technical communication skills with clients (including global clients), detail-oriented in documentation, able to work independently as well as in cross-functional teams, and committed to information confidentiality.
- Nice to have certification: CyberArk Defender - PAM | Target: CyberArk Sentry - PAM | Google SecOps Training (on-the-job).
- Hands-on experience as a CyberArk Engineer (L1/L2/L3), including installation, configuration, troubleshooting, and technical support for CyberArk PAM platforms in enterprise or multi-client environments.
- Experience managing Active Directory (user/group management, GPO, integration with security applications) and handling technical tickets using ITSM tools.
- Experience with enterprise network platforms (Cisco, Palo Alto, Fortinet) is a plus. Experience with SIEM platforms (any) or Google SecOps / Elastic is an advantage, but not mandatory — training will be provided.
Benefits
- Private Health Insurance
- Pension Plan
- Training & Development
- Performance Bonus