Coordinator Host Live

Madame Gie · JAKARTA BARAT, DKI JAKARTA, ID

Sekilas tentang pekerjaan ini

Coordinator Host Live di Madame Gie bertanggung jawab mengelola operasional Live Commerce dan kinerja host. Posisi ini berlokasi di Jakarta Barat, DKI Jakarta.

Tugas utama

  • Mengelola operasional Live Commerce harian di TikTok Shop dan Shopee Live.
  • Menyusun jadwal host, pembagian shift, alokasi tenaga kerja, dan rencana cadangan.
  • Memastikan studio, peralatan, produk, koneksi internet, dan materi promosi siap.
  • Memantau sesi live, kinerja host, dan metrik penjualan utama.
  • Menganalisis performa live serta berkoordinasi dengan tim terkait untuk mendukung kampanye.

Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs Madame Gie.

Deskripsi pekerjaan

  • Manage daily Live Commerce operations across TikTok Shop and Shopee Live.
  • Plan host schedules, shifts, manpower allocation, and backup arrangements.
  • Ensure studio, equipment, products, internet, lighting, audio, and promotional materials are fully prepared.
  • Monitor live sessions to ensure compliance with SOPs, brand guidelines, and platform policies.
  • Monitor host performance and key metrics including GMV, orders, viewers, conversion rate, and product clicks.
  • Evaluate host performance and provide coaching, feedback, and improvement plans.
  • Analyze live performance, productive hours, high-performing products, and selling techniques to drive better results.
  • Coordinate with E-Commerce, Marketing, Creative, Warehouse, and Brand teams to support live campaigns.
  • Handle technical and operational issues during live sessions and escalate critical issues when needed.
  • Prepare daily, weekly, and monthly performance reports, campaign evaluations, and action plans.
  • Maintain proper documentation and monitor Live Commerce studio assets and inventory.
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