COMMERCE OPERATIONS OFFICER
Lintasarta · Indonesia
Sekilas tentang pekerjaan ini
Commerce Operations Officer di Lintasarta bertanggung jawab menjaga kelancaran pipeline penjualan, delivery, dan pengelolaan kontrak melalui koordinasi lintas tim. Posisi ini ditujukan bagi kandidat dengan pengalaman 2–5 tahun di bidang operasi komersial atau peran serupa; lokasi yang tercantum adalah Indonesia.
Tugas utama
- Memimpin rapat rutin lintas tim untuk memastikan keselarasan dan kesiapan operasional.
- Memantau peluang utama serta menjaga data pipeline tetap akurat dan terkini.
- Mendorong percepatan pipeline penjualan, pelaksanaan delivery, dan pengelolaan kontrak.
- Menindaklanjuti kontrak untuk memastikan perpanjangan, ekstensi, atau penutupan tepat waktu.
- Mengidentifikasi hambatan proses dan mengusulkan perbaikan revenue operations.
Kualifikasi utama
- Sarjana Business, Management, Finance, Information Systems, atau bidang terkait.
- Pengalaman 2–5 tahun di Sales Operations, Revenue Operations, Commercial Operations, PMO, atau peran serupa.
- Memahami proses penjualan, siklus delivery, dan alur kerja pengelolaan kontrak.
- Memiliki kemampuan koordinasi, komunikasi, dan pengelolaan pemangku kepentingan.
- Mampu menganalisis data pipeline dan mendorong tindak lanjut lintas fungsi.
Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs Lintasarta.
Deskripsi pekerjaan
- Lead regular cadence meetings with Sales, Delivery, Collection, BRA, and Finance teams to ensure alignment and operational readiness.
- Provide visibility on pipeline status and highlight required actions to keep progress on track.
- Monitor major opportunities and ensure the pipeline remains clean, accurate, and up-to-date.
- Validate opportunity hygiene and progression according to internal standards.
- Drive teams to expedite critical stages: sales pipeline advancement, delivery execution, and contract management.
- Work proactively to reduce bottlenecks so revenue can be recognized faster.
- Track and follow up on contract status, ensuring timely renewals, extensions, or closure.
- Identify risks related to expiring or stalled customer contracts and coordinate mitigation with relevant teams.
- Ensure processes across revenue operations are executed consistently and efficiently.
- Support continuous improvement efforts by identifying gaps and recommending enhancements.
- Bachelor’s degree in Business, Management, Finance, Information Systems, or related field.
- 2–5 years of experience in Sales Operations, Revenue Operations, Commercial Operations, PMO, or similar roles.
- Strong understanding of sales processes, delivery cycles, and contract management workflows.
- Excellent coordination, stakeholder management, and communication skills.
- Strong analytical mindset with the ability to interpret pipeline data and drive actions.
- Ability to work cross-functionally and influence without authority.
- High attention to detail and strong sense of ownership.
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