Application Engineer
Cognex · Indonesia - Field
Sekilas tentang pekerjaan ini
Application Engineer di Cognex bertanggung jawab mendukung penerapan produk, menangani masalah pelanggan, dan membantu integrasi produk dengan perangkat lain. Posisi ini berlokasi di Indonesia - Field.
Tugas utama
- Menyediakan feasibility aplikasi dan mempercepat proses sesuai kebutuhan.
- Melakukan demonstrasi dan uji coba produk di lokasi pelanggan serta acara.
- Menangani masalah pelanggan dan memberikan solusi.
- Menyusun laporan evaluasi serta merekomendasikan solusi sesuai batasan aplikasi.
- Mendukung integrasi produk Cognex dengan PLC, PC, atau Controller.
Kualifikasi utama
- Mampu bekerja dalam tim dan kreatif.
- Menguasai MS Office, MS Windows, dan jaringan komputer.
- Mampu bekerja lintas fungsi untuk mencapai tujuan bisnis.
- Mampu belajar secara mandiri dan cepat.
Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs Cognex.
Deskripsi pekerjaan
Essential Functions
- Provides application feasibilities and fast tracks as necessary.
- Conducts demonstrations and online trials of products at customer sites, trade shows, seminars, and events.
- Troubleshoots issues at customers and provides resolutions to problems.
- Completes evaluation reports in a timely and complete manner while recommending a solution that fits within the constraints of the application.
- Provides expertise in the integration of Cognex products with devices such as PLCs, PCs, or Controllers.
- Develops a broad technical knowledge of Cognex’s vision and sensor product families.
- Provides customer and sales engineer training when required.
- Provides product feedback to AE Manager and Product Business Units to improve products.
- Provides sales intelligence to sales when communicating with or visiting customers to help Cognex win.
- Maintain and continuously update project information in salesBook.
Knowledge, Skills, and Abilities
- Team Player and Creative
- Good knowledge in MS Office / MS Windows / Computer Networking
- Cross functional working ability to reach business goals
- Self and Quick learning skills