Account Management Project Intern (TikTok Shop by Tokopedia Electronics) - 2026 Start (BS/MS)

TikTok Shop by Tokopedia · Jakarta, Indonesia

Sekilas tentang pekerjaan ini

TikTok Shop by Tokopedia mencari Account Management Intern untuk mendukung kategori wearable & accessories di Jakarta. Posisi magang ini ditujukan bagi mahasiswa aktif dan membutuhkan komitmen minimal tiga bulan.

Tugas utama

  • Membantu akuisisi dan inkubasi calon merchant online.
  • Mengelola akun seller, termasuk edukasi, pemecahan masalah, dan pembaruan kampanye.
  • Berkomunikasi dengan seller untuk memahami dan memenuhi kebutuhan mereka.
  • Mendampingi seller selama proses onboarding dan menangani kendala.
  • Menangani pekerjaan administrasi dan troubleshooting operasional.

Kualifikasi utama

  • Mahasiswa aktif.
  • Teliti terhadap akurasi informasi dan kerapian format.
  • Termotivasi belajar social commerce, antusias, dan berinisiatif.
  • Memiliki keterampilan analitis kuat dan menguasai Microsoft Office serta Google Workspace.
  • Pengalaman e-commerce dan pemahaman kategori Electronics menjadi nilai tambah.

Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs TikTok Shop by Tokopedia.

Deskripsi pekerjaan

In particular, the e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

Applications will be reviewed on a rolling basis - we encourage you to apply early. Successful candidates must be able to commit to at least 3 months long internship period.

Candidates who pass resume screening will be invited to participate in Our Company’s technical online assessment.

The Electronic team is committed to driving the growth of our merchants by acquiring new sellers, supporting their success on the platform, and helping them thrive in the electronic ecosystem. Through our collective efforts, we aim to deliver the best possible customer experience by ensuring great service, strong partnerships, and a compelling electronic offering.

We are looking for an account management Intern to support the wearable & accessories category in TikTok Shop & Tokopedia.

This is a great opportunity for someone who enjoys problem-solving, working with data, and collaborating across teams in a fast-paced environment.

Responsibilities

  • Assisting the team in the process of acquisition and incubation of potential online merchants.
  • Managing sellers accounts. Tasks include seller education, problem solving, campaign status update and other operation related tasks.
  • Communicating with sellers to ensure that all of their needs are understood and addressed.
  • Assisting the sellers during the onboarding process, tasks included educating the sellers, problem troubleshooting, campaign status update.
  • Other admin-related work and troubleshooting.

Minimum Qualifications

  • Actively enrolled university student
  • An outstanding appreciation for accuracy of information and clean, perfect formatting
  • Highly motivated to learn about social commerce, enthusiastic and shows initiative
  • Strong analytical skills with good knowledge of Microsoft Office & Google Workspace tools

Preferred Qualifications

  • Past experience with e-commerce
  • Collaborative and open to changes and challenges
  • Good understanding on Elecronics Category

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.

If you have any questions, please reach out to us at apac-earlycareers@tiktok.com

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