Service Assistant - Green Garden
UOB · Jakarta Utara (City Area)
Sekilas tentang pekerjaan ini
UOB membuka posisi Service Assistant - Green Garden untuk menjalankan layanan Customer Service (Teller), termasuk memproses transaksi dan membantu kebutuhan nasabah. Posisi ini berlokasi di Jakarta Utara (City Area); persyaratan kandidat tidak dicantumkan.
Tugas utama
- Memproses setoran, transfer, penarikan, dan transaksi lain sesuai prosedur
- Menjadi kontak pertama bagi nasabah
- Menawarkan produk bank atau merujuk nasabah ke bagian lain
- Mendukung penjualan, kepuasan nasabah, dan pengurangan kerugian operasional
- Memperkuat hubungan dengan nasabah dan mengurangi perpindahan nasabah
Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs UOB.
Deskripsi pekerjaan
Company: 3111 UOB Indonesia
About UOB
United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed.
For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow.
Job Description
Customer Service (Teller) is responsible for accurately processing all deposits, transfers, withdrawals, and other transactions in accordance with established policies and procedures. Often serves as the first point of contact to the customer, and manages cross-selling bank products, or refers customers to other areas of the bank. Supports activities towards maximizing revenues, product initiatives, sales, customer satisfaction, and minimizing operational losses, in addition to deepening existing relationships and minimizing customer attrition.
Consumer Banking covers activities related to providing services and products directly to consumers through various business channels. This group includes retail banking, consumer lending, auto finance, small business banking, and related business areas.
Additional Requirements
Be a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
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