Repair Engineer

Overview & Responsibilities

• Issuing of work instructions for shop floor.
• Preparing repair proposals.
• Ensuring Sales receives Repair Proposals as per the defined timelines in the KPIs.
• Technical assistance to shop floor.
• Tooling and fixture design and developing.
• Handling of customer questions and technical problems.
• Liaising with Field Services where required.
• Assisting and supervising Technicians on need basis.
• Specifying detail in more complex purchase requisitions.
• Support evaluations and Qualifications for new product/ processes.
• Ensure timely archiving of Project related records for better traceability and quick retrieval.
• A good understanding and demonstrable exposure to Health and Safety is essential.
• Planning, Scheduling projects as stated by technical plan.
• Issuing Technical Job reports to customers at interims stages & job completions.
• Provide and advises technical information and follows up with other departments on the selection, specifications, manufacturing, assembly, quality, tooling, test performance, scrap, salvage, cost and manufacturing compatibility, etc. of assigned engineering activity to insure conformance to design and quality standards.
• Liaise with Customer on QAP hold points.
• Make-Buy decision and Development of part / process at Supplier.
• Initiate and implement new methods /improvements over past practices.
• Recommend Safe work practices as per policy, across the plant.
• Meet & exceed annual objectives.
• Update Repair shop personnel on activity status.
• Help meeting CAPEx requirements as per the yearly plans.
• Constantly keeping updated on new technology pertaining to turbo machinery and current developments made by competition.
• Responsible for making judgment decisions on deviated parts in manufacturing.
• Provide technical assistance to manufacturing regarding the tooling and machining practices of a particular part.
• Provide technical assistance and knowledge to repair shop personnel and management.
• Supports the development and implementation of continuous improvement activities of operations including, but not limited to, establishing best practices, standard work instructions, safety culture and habits, and good housekeeping techniques.
• Apply Lean principles to consistently improve Product Quality , Productivity and Cost.
• Facilitate sustenance and implementation efforts towards QMS for GS Operations for Indonesia Shop.
• Facilitating External and Internal Audit efforts.
• Handling the change requests for QMS for GS in an effective manner as per the QMS implemented processes.
• Ensuring effective closure of completed jobs for better traceability and easy retrieval.
• Describe the important activities or duties of this job in a series of numbered sentences or short paragraphs. Try to
• establish the relative significance of each activity by listing in descending order of importance.
• Executes service engineering assignments requiring application of standard techniques, procedures, computer
• programs and criteria which may involve independent action and decision.
• Assists field Service Engineers in resolving technical matters pertaining to installation, start-up, operation and
• maintenance problems.
• Makes personal visitations to customers and equipment installations to obtain first hand information when troubles
• exist. Responsible for investigating, developing, presenting, and implementing corrective steps.
• Operate vibration diagnostic equipment for purpose of analyzing and documenting field vibration problems,
• consulting with others to develop corrective action and issuing formal reports.
• Collaborates with other departments to insure prompt and effective problem-solving of reported field troubles for
• assigned product line.
• Performs liaison functions with other engineering departments on the specification, manufacturing, assembly,
• material quality, testing, repair, performance and operation, for assigned product(s). Includes consulting with field
• service, service parts, and service repair on field trouble jobs, defective parts, rebuilds, rework, etc., and to rerate
• group on new parts orders, engineering studies and design changes.
• Responsible for developing and conducting assigned string field performance test under supervision of Senior
• Service Engineer, Service Engineer V or Engineering Specialist.
• Initiate drafting requests and approve layout and detail drawings relating to field problems and service order
• requests.
• Initiates Service Authorizations for record change parts required on trouble jobs and informs supervisor of status.
• Reviews Serviceman's Reports for reoccuring and possible resolution of field problems.
• Investigates, collects, consolidates and composes reports on product reliability and issues Product Trouble Reports
• on assigned products.
• Prepares and reviews assigned writeups for technical manuals.
• Prepares memos, reports, Service Engineering Bulletins or Technical Service Memorandums on assigned subjects
• for purpose of keeping field service / sales current on developments.
• Develops and / or presents assigned programs for training. Programs may be for Elliott personnel or customer
• personnel either in the field or at headquarters.
• Makes man-hour estimates of time required to complete assignments and submits them for priority, cost and
• scheduling purposes.
• Assist Senior Engineer in meeting group objectives.
• Responsible for generating and submitting in writing ideas to improve Elliott products, their costs, service,
• application and sale as well as improved Elliott productivity.

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