Renewals Manager Indonesia (Japanese Speaker)
Braze · Jakarta, Indonesia
Sekilas tentang pekerjaan ini
Braze membuka posisi Renewals Manager Indonesia (Japanese Speaker) di Jakarta untuk kandidat dengan latar belakang Sales, Operations, atau Customer Success. Peran ini mengelola proses perpanjangan kontrak dan mendukung retensi pendapatan di wilayah yang ditugaskan.
Tugas utama
- Memimpin proses renewal dan menyusun strategi akun serta proposal harga.
- Mengelola proses quoting dan Order Form hingga tercatat akurat.
- Berkolaborasi dengan Sales dan Customer Success untuk mengenali risiko dan peluang.
- Membuat laporan metrik, memimpin forecast call regional, dan melaporkan churn.
- Mengawasi proses renewal kontrak di wilayah yang ditugaskan.
Kualifikasi utama
- Memiliki latar belakang di Sales, Operations, atau Customer Success.
- Memiliki kemampuan analitis yang kuat.
- Menguasai bahasa Jepang pada tingkat penutur asli.
Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs Braze.
Deskripsi pekerjaan
Join Braze, a leading customer engagement platform, as a Renewals Manager in Indonesia. In this role, you will oversee the end-to-end renewal process for contracts within your assigned territory, drive operational efficiency, maintain data integrity, and collaborate across teams to support revenue retention. You will also build and maintain reports to track key metrics, lead regular regional forecast calls, and own churn reporting for your region. This position requires a background in Sales, Operations, or Customer Success, strong analytical skills, and native-level proficiency in Japanese.
- Lead the internal renewals process by building account strategies, managing key timelines, and preparing pricing proposals to drive successful contract execution.
- Own the internal quoting and Order Form process, ensuring agreements are structured correctly, signed on time, and accurately reflected in internal systems.
- Work closely with Sales, Customer Success, and other internal teams to identify risks and growth opportunities across accounts, supporting a seamless renewal process.