Project Manager
Kredivo Group · Jakarta, ID
Sekilas tentang pekerjaan ini
Project Manager di Kredivo Group bertanggung jawab mengatur, mengembangkan, dan meningkatkan proses operasional di tim Sales Operations. Peran lintas fungsi ini berlokasi di Jakarta dan ditujukan bagi kandidat berpengalaman dalam manajemen proyek, program, atau operasional.
Tugas utama
- Mengembangkan, mendokumentasikan, dan memelihara SOP proses utama.
- Menerapkan SOP dan memastikan tim memahami serta mengikutinya.
- Mengidentifikasi hambatan dan mengoptimalkan proses operasional.
- Menyusun rencana perbaikan dengan penanggung jawab, tenggat, dan metrik keberhasilan.
- Mengoordinasikan tim lintas fungsi untuk menyelaraskan prioritas dan pelaksanaan.
Kualifikasi utama
- Pengalaman dalam manajemen proyek, program, atau operasional.
- Kemampuan menulis dan menegakkan SOP serta dokumentasi proses.
- Keterampilan pemecahan masalah dan analitis yang kuat.
- Pengalaman mengelola pemangku kepentingan lintas fungsi dan prioritas bersaing.
- Pengalaman dengan metodologi perbaikan proses; PMP menjadi nilai tambah.
Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs Kredivo Group.
Deskripsi pekerjaan
We are looking for a results-driven Project Manager to oversee the design, governance, and continuous improvement of our operational processes in Sales Operations team. This is a hands-on role for someone who can build structure where it's missing, hold the teams accountable, and resolve problems efficiently. This is a cross-functional role to ensure processes are implemented and followed across the teams
About the job
- Standard Operating Procedures (SOPs)
- Develop, document, and maintain clear SOPs for core processes.
- Roll out SOPs to relevant teams and ensure they are understood and consistently followed.
- Use insights from compliance gaps to inform coaching, training, and further process refinement.
- Coordinate across functions (e.g., sales, operations, product) to align priorities and drive delivery
- Process Improvement
- Identify inefficiencies, bottlenecks in the process, and optimise the process
- Define clear requirements and proposals for process improvements.
- Convert improvement ideas into actionable plans with owners, timelines, and success metrics.
- Measure the impact of changes and iterate based on results.
About you
- Proven experience in project, program, or operations management.
- Demonstrated ability to write and enforce SOPs and process documentation.
- Strong problem-solving and analytical skills with a structured, root-cause mindset.
- Experience managing cross-functional stakeholders and competing priorities.
- Project management certification., e.g., PMP. (nice to have)
- Experience with process improvement methodologies is (e.g., Lean, Six Sigma).
- Familiarity with project and workflow tools (e.g., Jira, Asana).
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