Product Specialist (Roll Covers and Maintenance), Indonesia
Valmet · Cikarang
Sekilas tentang pekerjaan ini
Valmet mencari Product Specialist untuk mendukung layanan pemeliharaan dan pelapisan roll bagi pelanggan pabrik Board dan Paper di Indonesia. Posisi ini ditujukan bagi profesional berlatar teknis; lowongan mencantumkan Cikarang, sementara lokasi kerja utama disebut berada di Sumatra.
Tugas utama
- Memberikan dukungan teknis untuk layanan dan pelapisan roll.
- Melakukan penilaian di lokasi dan mempresentasikan solusi teknis.
- Mendukung tim penjualan dengan proposal dan keahlian teknis.
- Menyiapkan dokumentasi, laporan, dan rekomendasi terkait performa roll.
- Mengevaluasi kebutuhan pelanggan serta menangani masalah terkait roll.
Kualifikasi utama
- Gelar teknik, misalnya teknik mesin atau teknik kertas.
- Pengalaman proses pembuatan kertas atau board menjadi nilai tambah.
- Keterampilan analitis, pemecahan masalah, dan kemampuan teknis praktis.
- Bersedia bepergian sekitar 50% waktu kerja.
- Fasih berbahasa Indonesia dan memiliki kemampuan bahasa Inggris yang baik.
Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs Valmet.
Deskripsi pekerjaan
Product Specialist (Roll Covers and Maintenance), Indonesia
Are you a technically driven professional with a passion for delivering customer value? Join our team!
We are currently looking for a Product Specialist to support roll maintenance services, roll coverings, and related service agreements, as well as to provide technical expertise to customers and internal teams. You will serve designated Board and Paper mills customers in Indonesia, working in close cooperation with Valmet Mill Team members and global experts.
You will be part of the Valmet Packaging Business Area Services / Roll Services organization within the Asia Pacific area. Your home location will be in Sumatra, Indonesia.
Your main responsibilities
- Provide technical expertise and support for roll services and roll coverings.
- Conduct onsite assessments and present technical solutions to customers.
- Support sales teams with technical knowledge, solution proposals, and customer meetings.
- Prepare technical documentation, reports, and recommendations related to roll performance and maintenance.
- Collaborate with global experts to identify optimal service and covering solutions.
- Assist in evaluating customer needs, troubleshooting roll-related issues, and proposing corrective actions.
- To support Valmet Mill Sales Managers with the technical content of sales
Expectations for success in this role
- Engineering degree (Master's or Bachelor's considered as an advantage), for example in mechanical, paper engineering or other relevant technical field
- Experience with paper or board making processes, roll maintenance, roll covers, or related technical roles is an advantage.
- Strong analytical and problem‑solving skills with hands‑on technical capability.
- Previous experience in technical support, service business, or maintenance coordination is beneficial.
- Willingness to travel approximately 50% of your working time.
- Fluent spoken and written Bahasa Indonesia and a good command of English.
- Positive attitude, willingness to learn roll technology and its influence on the papermaking process.
In return we offer
- High degree of flexibility and independence.
- Excellent opportunities for professional development.
- A collaborative, innovative, and international working environment.
- A chance to grow within a global technology leader.