LCL Agent
Maersk · Indonesia, Jakarta, 12920
Sekilas tentang pekerjaan ini
Maersk mencari LCL Agent untuk mengelola operasional pengiriman LCL di Jakarta, Indonesia. Posisi ini ditujukan bagi kandidat dengan minimal 2 tahun pengalaman di LCL Operations, Freight Forwarding, Ocean Freight, atau operasional logistik terkait.
Tugas utama
- Mengelola pelaksanaan operasional pengiriman LCL dari awal hingga akhir.
- Mengoordinasikan pengiriman dengan pelanggan, gudang, vendor, carrier, dan tim internal.
- Memastikan dokumentasi, pembaruan milestone, dan visibilitas pengiriman akurat.
- Menangani pengecualian pengiriman, kendala operasional, dan pemulihan layanan.
- Mendukung kesiapan penagihan dan memastikan kelengkapan berkas pengiriman.
Kualifikasi utama
- Gelar Sarjana di bidang Logistik, Supply Chain, Bisnis, atau terkait.
- Minimal 2 tahun pengalaman di LCL Operations, Freight Forwarding, Ocean Freight, atau logistik terkait.
- Pengalaman menangani Ocean Freight dalam lingkungan freight forwarding.
- Memahami proses Impor dan Ekspor serta dokumentasi pengiriman.
- Mampu berkomunikasi dalam Bahasa Indonesia dan Inggris.
Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs Maersk.
Deskripsi pekerjaan
We are looking for a proactive and detail-oriented individual with strong ownership, operational discipline, problem-solving ability, and customer focus. Previous experience in freight forwarding, logistics, ocean freight, or LCL operations is preferred.
Key Responsibilities
- Manage end-to-end operational execution of LCL shipments in Indonesia.
- Coordinate shipment activities with customers, CFS/warehouse operations, vendors, carriers, and internal stakeholders.
- Ensure timely and accurate shipment coordination, documentation, milestone updates, and shipment visibility.
- Communicate shipment status and operational updates to customers and stakeholders.
- Support billing readiness and ensure shipment files are completed accurately.
- Handle shipment exceptions, operational issues, and service recovery activities.
- Deliver reliable shipment execution and a strong customer experience.
Requirements
- Bachelor's Degree in Logistics, Supply Chain, Business, or a related field.
- Minimum 2 years of experience in LCL Operations, Freight Forwarding, Ocean Freight, or related logistics operations.
- Experience handling Ocean Freight shipments within a freight forwarding environment.
- Good understanding of Import and Export processes and shipment documentation.
- Familiarity with CargoWise or other freight forwarding systems.
- Strong communication skills in both Bahasa Indonesia and English.
- Ability to work effectively in a fast-paced operational environment and manage multiple priorities.
- Strong attention to detail, problem-solving skills, and a customer-focused mindset.
- Ability to build effective working relationships with customers, carriers, vendors, and internal stakeholders.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
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