Facilities Manager
Apple · Jakarta
Sekilas tentang pekerjaan ini
Apple mencari Facilities Manager untuk mendukung pertumbuhan timnya di Indonesia dan mengelola layanan fasilitas di kantor serta akademi. Posisi di Jakarta ini ditujukan bagi kandidat dengan pengalaman 3–5 tahun di Facility Management atau peran terkait.
Tugas utama
- Mengelola layanan Soft & Hard Services di kantor dan akademi
- Mengelola vendor serta memastikan kepatuhan terhadap SLA dan KPI
- Menangani kewajiban komersial, termasuk pembayaran sewa dan utilitas
- Mengelola inisiatif, program, dan proyek Facility
- Mengelola laporan okupansi kantor dan perencanaan ruang
Kualifikasi utama
- Pengalaman 3–5 tahun di Facility Management atau bidang terkait
- Gelar di bidang terkait
- Pengalaman dalam manajemen kontrak atau operasional
- Fasih profesional berbahasa Indonesia dan Inggris, lisan maupun tulisan
- Sertifikasi IFMA diutamakan, tetapi tidak wajib
Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs Apple.
Deskripsi pekerjaan
Apple is now seeking an extraordinary Facilities Manager to support the growing team in Indonesia. The Facilities Manager is the culmination of all the skills and resources of a validated facility professional with additional cross-functional administration expertise and exceptional customer experience skills.
As a Facilities Manager, you will hold a strong emphasis on running site operations critical to ensuring consistent delivery and the highest performance levels for Soft & Hard Services. You will have the ability to harmonize with Apple corporate business functions & customers at all levels and provide multiple structured and/or ad-hoc, timely and accurate status reports.
Description
Responsible for the delivery, management, and maintenance of services within offices and academies in Indonesia, including:
- Hands-on provision of site Soft & Hard Services
- Collaborating with Apple's LOB, RE&D and their nominated internal/external vendors/partners
- Input to in-GEO OPEX planning and budgets
- Handle Places commercial obligations, e.g., Lease, Utility & Vendor payments
- Drive consistency in Places site services and resources as directed
- Create and sustain Best Practices for the Facility Team
- Run single to multiple, simple to complex Facility initiatives, programs, and projects
- Adherence to the use of established protocols, tools & processes
- Follow up with Apple customers on site services delivery tracking, issues, risks, and results
- Ensure vendors' compliance with agreed SLAs and KPIs
- Implement tools, standards, policies, guidelines, and processes
- Input on Facility Management improvement programs
- Advising and driving improvement changes in Places Facility Management services at the Site level
- Support site OH&S compliance
- Manage office occupancy report and space planning
Minimum qualifications
- 3-5 years of experience in Facility Management or related roles in the high-end corporate office environment
- Degree qualified in related fields
- Contract/Operations management experience
- Must have professional fluency in written and spoken Bahasa Indonesia and English
Preferred qualifications
- Experience with space management/churn project management an advantage
- IFMA certification desirable but not required
- Passionate about customer services and end-user experience
- Self-starter and capable individual contributor
- Ability to connect with dispersed internal/external teams
- Excellent communication and presentation skills