Community Intern
Amartha · South Jakarta, Indonesia
Sekilas tentang pekerjaan ini
Sebagai Community Intern di Amartha, Anda mendukung program komunitas dan pengelolaan kanal digital untuk memberdayakan usaha mikro di Indonesia. Posisi ini terbuka bagi lulusan baru atau kandidat yang telah menyelesaikan studi, dengan lokasi di Jakarta Selatan.
Tugas utama
- Mendukung perencanaan dan pelaksanaan program komunitas online dan offline.
- Mengelola WhatsApp Communities, Channels, dan Groups serta meningkatkan keterlibatan anggota.
- Berkoordinasi dengan tim Field Office untuk memperkenalkan program dan merekrut anggota.
- Menyusun dan membagikan konten bersama tim kreatif.
- Menanggapi pertanyaan, mengumpulkan masukan, dan melacak kinerja komunitas.
Kualifikasi utama
- Bersedia menjalani magang selama 6 bulan.
- Lulusan baru atau telah menyelesaikan studi.
- Memiliki keterampilan komunikasi dan interpersonal yang kuat.
- Terorganisir, teliti, dan mampu menangani beberapa tugas.
- Bersedia bepergian ke luar kota setiap minggu.
Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs Amartha.
Deskripsi pekerjaan
About Amartha
At Amartha, we empower micro-businesses across Indonesia, enabling growth and equal prosperity. We’ve supported over 2.7 million entrepreneurs—mostly women—by disbursing IDR 22.8 trillion in funding. As we step into 2025, Amartha is evolving into a technology-driven financial ecosystem, expanding our reach in lending, funding, and payments. Through innovation and digital solutions, we aim to enhance accessibility, streamline processes, and create a seamless user experience.
Responsibilities
- Support community plans and the execution of online and offline programs across multiple cities
- Manage WhatsApp Communities, Channels, and Groups, including setup, member acquisition, and engagement
- Coordinate with Field Office teams to introduce programs and acquire community members
- Plan and distribute content, including WhatsApp blast captions, in collaboration with the creative team
- Respond to member inquiries, collect feedback, and coordinate complaint resolution with relevant teams
- Track community growth, digital adoption, content performance, and program effectiveness
- Travel to support community activities and coordination as needed
Requirements
- Available for 6 months period internship
- Fresh graduates or candidates who have completed their studies
- Strong communication and interpersonal skills
- Comfortable managing online communities and engaging with members
- Organized, detail-oriented, and able to handle multiple tasks
- Proactive and willing to learn in a fast-paced environment
- Available to travel outside the city on a weekly basis
- Familiarity with WhatsApp Communities, social media, or community management is a plus