Apprenticeship – Client Relation
Eastspring Investments · Jakarta
Sekilas tentang pekerjaan ini
Apprenticeship – Client Relation di Eastspring Investments mendukung tim Client Relations dalam pengelolaan data, komunikasi dengan nasabah, dan persiapan materi. Posisi magang ini ditujukan bagi mahasiswa tingkat akhir atau fresh graduate dari jurusan apa pun, dengan pola kerja WFO tiga hari dan WFH dua hari per minggu di Jakarta Selatan serta komitmen magang enam bulan.
Tugas utama
- Menyiapkan draf buku panduan dan materi sosialisasi Client Relations.
- Menghubungi peserta asuransi untuk memperbarui alamat pengiriman kartu.
- Memperbarui data master Client Relations dan data pengingat tagihan.
- Mendukung persiapan email untuk daftar provider dan health bulletin bulanan.
- Melakukan welcome call untuk mengonfirmasi informasi polis dan kontak Client Relations.
Kualifikasi utama
- Mahasiswa tingkat akhir atau fresh graduate dari jurusan apa pun.
- Bersedia menjalani magang selama enam bulan.
- Mampu menggunakan Microsoft Word, PowerPoint, Outlook, dan Excel.
- Memiliki kemampuan komunikasi lisan dan tulisan yang baik dalam Bahasa Inggris dan Indonesia.
- Bersedia bekerja WFO 3 hari dan WFH 2 hari/minggu di Jakarta Selatan.
Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs Eastspring Investments.
Deskripsi pekerjaan
Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
Requirements
- Prepare draft manual book which will be reviewed by each of PIC Client Relations.
- Prepare draft socialization material which will be reviewed by each of PIC Client Relations.
- Make a call to insurance participants for failed delivery of cards and get the correct address.
- Update CR master data
- Support CR for preparation sending emails to PIC with regard to list providers and monthly health bulletin
- Support CR in updating data for reminder of outstanding billings
- Support CR in updating data for reminder of client health talk
- Welcome call with adjustment draft. Such as: To confirm that the policy issuance email was already received; Inform to client the name of the Client Relation PIC’s whose handles the client; To confirm to clients PIC’s whose handle the daily, and or acting as Client PIC’s regarding the policy’s that client have. Also ask for the phone number that can be contacted by PIC Client Relations
Requirements
- Final year student or Fresh graduate from any major
- Willing to do WFO (3x a week) & WFH (2x a week) in South Jakarta
- Committed to do 6 months internship
- Experienced and able to operate Microsoft Office Tools (Word, PowerPoint, Outlook, and Excel)
- Excellent communication skills (written and speaking) both in English and Indonesian
- Can-Do attitude
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law.
We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.