Administrator, Client Link Service Department
MUFG · Indonesia - Jakarta
Sekilas tentang pekerjaan ini
Administrator di Client Link Service Department MUFG mendukung pengelolaan transaksi nasabah cabang dan pelayanan kepada nasabah. Posisi ini berlokasi di Jakarta, Indonesia.
Tugas utama
- Menjaga hubungan dengan pemangku kepentingan internal MUFG dan pihak eksternal.
- Mendukung Relationship Managers mengelola transaksi harian nasabah cabang.
- Berkolaborasi dengan berbagai departemen Bank untuk memastikan transaksi nasabah berjalan lancar.
- Melayani kebutuhan nasabah dan membantu pemanfaatan produk serta layanan Bank.
- Meminta dokumen, bernegosiasi, membuat kesepakatan, dan memberikan informasi kepada nasabah.
Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs MUFG.
Deskripsi pekerjaan
Do you want your voice heard and your actions to count?
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
- Develop and maintain strong stakeholder management with key stakeholders both within MUFG and externally.
- Work in partnership with Relationship Managers in order to provide valuable support in managing the daily transactions of the Branch’s customers.
- Work in partnership with various departments in the Bank to support in delivering seamless transactions to the customer. Departments including but not limited to Operations.
- Build effective relationships with customers to deliver a high quality of service by assisting them with needs and to maximize utilization of the Bank’s products and services, as well as obtain relevant information in order to check compliance of complex transactions against rules and guidelines.
- Handle direct communication with customers to obtain necessary documents, negotiate on various matters, make deals and provide information on various matters.
Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.